Why PC Health Desk?
Enterprise IT Solutions
With significant experience in large enterprise organizations across multiple disciplines in Australia and overseas, the engineers and consultants at PC Health Desk are able to provide world-class IT solutions in a timely fashion and at economic rates. If you are running a multi-site business, or need to manage a team of mobile sales staff needing access to up-to-the-minute data, then PC Health Desk is be able to convene our people, processes and technology to initiate an efficient and affordable solution for your business.
Managed IT Services
Choosing PC Health Desk to manage your IT infrastructure allows your business to free up resources and to reduce overall business costs. With our team of locally based and highly qualified engineers you can rely on our expert resources to professionally monitor, manage and enhance your on-site, remote and cloud services.
We have partnerships with all major hardware and software providers and distributors and can guarantee very competitive pricing for all business needs. As an efficiently run company we pride ourselves in running a very efficient and professional service portfolio resulting in lower overheads which we are then able to pass over to our clients by way of reduced engagement costs.
Guaranteed Service Level
We pride ourselves in the quality and the professionalism of our work and business and as a result we have made it one of our main ethos not to charge customers for problems that we cannot solve. It is our commitment to always strive to bring closure to your IT or other business continuity needs and technology issues, before closing your job or support ticket. As a managed services client you are guaranteed of one of our engineers to be on-site at your business location within 2 hours of putting a call to our service centre, and that is if we cannot solve the problem remotely, through our industry standard tools.
PC Health Desk staff are always on hand to help with any technical issues via remote access or visit to the centre. Everything always runs smoothly.Rebecca Hughes
Solving Your IT Problems
We can help you set-up your entire IT infrastructure from scratch to cater for a single-user base to multiple-user base.
If you prefer not to host your own IT services in-house we have packages that we can customize to host a myriad of software tools to ensure the smooth running of your business.
Managed Your IT Services
With our industry standard monitoring systems, we are alerted to network or systems issues before they reach capacity and are then able apply fixes and repairs to all hardware and software systems in advance of equipment failure.
Our help-line is manned by highly professional engineers to provide real-time support for any customer inquiries or support issues.