F.A.Q

Frequently Asked Questions

Take a look at our most commonly asked questions.

What is a managed IT services?

As a small business, having a full-time IT specialist on staff needs to make more economic sense. However, you can’t waste time fiddling with computers, phones and internet connections.

You can find the perfect middle ground with an outsourced managed IT service for your Perth health clinic or business. PC Health Desk provides whatever services you need to leverage technology for a better business. We do the set-up, installation, repairs, emergency call-outs and ongoing maintenance.

Which hardware & software are right for my business?

The equipment and software you use depend on the nature of your business, the size of your team and your specific requirements.

When you contact PC Health Desk in Perth, we’ll get to know you and your clinic/business before making recommendations based on what we know works.

How much does it cost to use PC health Desk?

The cost of your Perth Managed IT services depends on what you need. We can quote a price for setup and installation, or talk about an ongoing retainer so you never have to worry about finding someone to fix your computers or internet. Remember, your first consultation is free, provided we do not have to buy replacement parts or software to rectify your issue.

New medical or dental practice. Can PC Health Desk help us get our IT and computers up and running?
Yes, we can. PC Health Desk has been engaged to set up new medical practices from scratch, with an average of four brand new medical centres set up by use every year.

Because we have done this for over 40 practices, we even advise the new owners on non-IT-related aspects of the setup that they may have yet to be aware of or overlooked.

Will you fix my Mac?

Yes, we will. Some of our desktops and laptops are Macs, and we also have many clients who use Macs as their business machines. We have a vast amount of experience with Mac devices.

Can we call PC Health Desk on an ad-hoc basis?

Yes, you can. We can advise you on the possible costs of fixing your IT problems or issues based on the type of problem you’re facing.

Can you help me buy equipment?

We can help your source computers, phones and other equipment at a competitive rate. Please feel free to contact us to find out more.

Which areas of Perth does PC Health Desk service?

We provide managed IT services Perth-wide. We also have clients as far as Merredin and Pingelly in the Wheatbelt of Western Australia. Contact us to request a consultation today.

I run a school and need IT support. Can PC Desk help?

While we specialise in medical and health businesses, we can provide IT support to any type of organisation and do have schools amongst our clients. Please give us a call to support your needs.

I have a small business and need your help

PC Health Desk specialises in managed IT services for medical and health clinics. However, we are happy to discuss ways to help your business, so please call us.

Do you provide IT services to GPs, dentists, physiotherapists, optometrists or other allied health providers?

Specialising in providing ongoing IT services to medical clinics means we understand the needs of healthcare providers. Please feel free to contact us for a quote or consultation today.

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