We do what we do best
Managed IT Services
Choosing PC Health Desk to manage your IT infrastructure allows your business to free up resources and to reduce overall business costs. With our team of locally based and highly qualified engineers you can rely on our expert resources to professionally monitor, manage and enhance your on-site, remote and cloud services.
Guaranteed Service Level
With our industry standard monitoring systems, we are alerted to network or systems issues before they reach capacity and are then able apply fixes and repairs to all hardware and software systems in advance of equipment failure.
Our help-line is manned by highly professional engineers to provide real-time support for any customer inquiries or support issues.
On-site Support Services
Specialist engineers are available to be situated at the business location as required to provide a high level of immediate service and support.
24x7 Network and Server Monitoring
By utilising industry standard monitoring software and tools, we will be alerted when some is about to break or has broken.
Fixed Monthly Costs
Based on the size of the client’s IT infrastructure, we will draw up a service proposal to manage the environment at a fixed monthly cost, thus helping the client to budget accurately for IT expenditure within the business.
Hardware/ Software Installations
We will carry out all the steps necessary to establish a full analysis and to specify the solution of the business’s IT needs including the acquisition and installation of the proposed solution. With our partnership with industry suppliers and vendors we are able to offer very competitive costs for hardware and software installations.
Our experienced Business Analysts are able to review your business needs and provide procurement and improvement advice to enhance business efficiencies.
Disaster Recovery Assistance
In the unforeseeable occurrence of a major disaster, PC Health Desk will assist to reinstate mission critical systems to keep the business moving.
On-site and Off-site Backup Monitoring and Reporting
We will design and coordinate the necessary procedures to ensure that backup and corresponding recovery activity is incorporated into the business cycle.